17.3 Specifying the items to audit

The Audited Items workflow allows you to choose which data items are audited at different stages of individual workflows.

Note: This workflow does not cover the audited items for all workflows or all clients. Changes made in the workflow are not applied to the following:

• MyID Desktop workflows:

  • Collect Card

  • Batch Collect Card

  • Assisted Activation

  • Reset Card PIN

  • Erase Card

  • Cancel Credential

  • Unlock Credential

• MyID Operator Client

• Self-Service App

• Self-Service Kiosk

• Mobile clients

If you require further assistance, contact customer support quoting reference SUP-334.

To use the Audited Items workflow:

1. From the Configuration category, select Audited Items.

   You can also launch this workflow from the Configuration Settings section of the More category in the MyID Operator Client. See the Using Configuration Settings workflows section in the MyID Operator Client guide for details.

2. The workflow moves on to the Audited Items stage and loads the Workflow Stages form. This enables you to edit the audit details for a workflow stage.

3. From the Operation list, select the workflow you want to audit.

   The items currently audited for this workflow are displayed in the center of the form. The form shows at which stage the item is audited, whether the item is mapped to one of the pre-determined indexes to allow improved searching in the Audit Report workflow, and which label is displayed in the reports for this item.

4. To edit an individual stage and add or remove the items audited, click the appropriate Edit Stage Details radio button.

   The Workflow Stages – Audited Items screen is displayed.

5. If the stage can be audited, add or remove audited data items by checking or clearing the Audited option next to the item name.

   Note: Full details of the Item names and explanations of their meaning can be discussed with customer support upon request.

6. For any selected item, you can select to which Index you want to map this data and type the Alternate Label it uses when displayed or reported upon.
7. When you have finished, click the Back button to return to the Workflow Stages screen.

8. To undo any changes you have made, click the Revert to Saved button. To save the changes and end the workflow, click the Finish button.

   If you have changed a workflow, MyID prompts you to restart the MyID administration client for these changes to take effect. If you do not restart, when you attempt to run this workflow again you are informed that this operation is invalid and cannot be used until you restart MyID.